If you have questions regarding an order that has already shipped, please contact the United States Postal Service direct for assistance. You will need the provide the tracking number from your shipping confirmation email. 1-800-ASK-USPS (1-800-275-8777).
*** Holiday Shipping - We are excited for you to get your new items, and do our very best to ship orders ASAP. However, please know that there may be delays during the busy holiday season. If you have a question about an order, please text us. TEXTLINE 239-203-3801.
We ship orders Monday - Friday. We work hard to package orders and get them to you as soon as possible. Processing time is 1-3 business days. We ship First Class & Priority mail through the United States Postal Service, and UPS. Once your order is packed for shipment, you will receive an email notification with your tracking number. (Please be sure to ship to a secure location. We are not responsible for lost or stolen packages).
FREE standard shipping for all orders. (7-10 day. Not insured).
$6.95 - Expedited shipping. (2-3 day. Insured).
$25 - *Next business day (Please text customer service to confirm next day shipping is available in your area. TEXTLINE: 239-203-3801).
NOTE: Shipping times are provided by the United States Postal Service and are not guaranteed by Simply Me Boutique. Shipping times may be slower during any holiday season.
From time to time, we may open up a PRE-ORDER for popular items. If your order contains a pre-order item, plus additional in-stock items, the order will ship in it's entirety when the pre-order becomes available. WE SUGGEST placing a separate order for any in-stock items. (Pre-Order items are clearly marked on the website).
Tracking Your Order
If there is a problem with your order, or an item is out of stock, you will be notified by text, or email. Please be sure to include correct contact information on your order.
Cancelling Your Order
Unfortunately, we are not able to cancel an order once it has been placed. Please refer to the Return Policy for further information.
Orders typically arrive within 10-25 business days after shipment. USPS International Standard Shipping:
$0 - $50: $25 shipping
$50.01 - $75: $35 shipping
$75.01 & over $45 shipping
This shipping method does not have online tracking information. Please note that Simply Me Boutique assumes no responsibility for late or missing packages shipped out of country. International customers purchase at their own risk. Orders placed with this shipping method will not be refunded if the package is lost or stolen.
Taxes, Duties & Customs Fees
All taxes, duties and customs fees are the responsibility of the customer. Please note that all international orders are subject to VAT and additional customs fees upon delivery. Tax and duty amount is presented during delivery, not during checkout. These fees are determined by customs officials and are the responsibility of the buyer. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery. International delivery times may also vary depending on the customs office of the arrival country.
**If you live nearby in Naples FL and wish to arrange a pickup, private fitting session, or a shopping day for you and some friends please contact us at firstname.lastname@example.org