Customer Service Textline: (239) 203-3801. 
We are not responsible for any lost or stolen packages once we hand orders over to USPS. Please be sure to purchase the ROUTE SHIPPING INSURANCE option at checkout to make sure your orders are 100% covered in the event they go missing.
We are unable to cancel orders, or make changes to orders once they are in process. Please refer to our Return Policy to return those items.