RETURNS ACCEPTED WITHIN 14 DAYS OF DELIVERY FOR STORE CREDIT ONLY.

How do I start a return?

We’ve made it easier than ever! Simply visit our return portal to request your pre-paid USPS shipping label. You can print your label at home, skip the post office lines, and simply drop your package at any authorized USPS location (or schedule a pickup at home).

What is the cost of a return label?

To keep things simple, we offer a flat-rate return label for $9.95. There is no upfront cost to you ... this fee is simply deducted from your total store credit once your return is processed.

Can I do an exchange?

We do not do exchanges. We issue Store Credit for all returns. Once your credit is issued, you can use it to place a new order for the replacement item of your choice! Store credit does not expire. 

When will I receive my store credit?

Once your return is delivered to our Naples, Florida warehouse, our team typically processes it within 3 business days. You will receive an automated email with your store credit code as soon as it’s ready!

How do I get Free Shipping?

We are thrilled to offer Free Standard Shipping on all orders of $150 or more! 

Questions? Text (239) 203-3801.  (We do not offer customer support by email, or social media DMs. Texting allows our small team to help you quicker and keep everything in one place. ♥).

 Simply Me Boutique  3808 3rd Ave SW   Naples FL 34117

THESE ITEMS ARE FINAL SALE:

• Any items purchased with a discount of 30% or higher.  
• Items ending in .99.
• Accessories/Jewelry/Sunglasses/Leggings/Bras/Adhesive items/Hats/Swimwear.
• If you are unsure if your return is eligible please text us (239) 203-3801.
• If your item is not eligible for return please feel free list it for sale in our Buy/Sell/Trade Group on Facebook.  

CANCELLING AN ORDER: 

• Orders go into processing immediately therefore we typically cannot cancel an order. If in the event we are able to catch the order before processing there will be a 10% cancellation fee. This covers costs that are nonrefundable to us.. If you need to change an address, or a size, or item, please text us ASAP and we will do our best to help with that change.  

DEFECTIVE ITEMS:

• Please report defective items by text message only within 3 days of delivery. (239) 203-3801.

INELIGIBLE RETURNS:

• Returns that appear worn, have makeup or deodorant stains, pet hair, or perfumes will be refused, or charged a 40% restocking fee.  All tags must be attached. No exception. You will be invoiced for the cost to ship the item back to you. If not paid within 7 days, items will be donated to charity.   

EXCESSIVE RETURNS: 

• Occasionally we have someone who abuses our return policy. Those customers will be notified that any future returns are subject to refusal, or a restocking fee. 

RETURNS WITH SEZZLE: 

• You will receive a store credit for your return immediately and you must continue to make your scheduled Sezzle payments. Please send eligible returns to the address above. 

SHIPPING FEES ARE NONREFUNDABLE.

By purchasing from Simply Me Boutique, you agree to these terms and conditions. Updated 2/11/26.

Please note: Our warehouse is not open to the public.