RETURNS
๐ Please Note: Our location is a warehouse facility and is not open to the public. We are an online-only boutique.
RETURNS ACCEPTED WITHIN 14 DAYS OF DELIVERY, FOR STORE CREDIT ONLY.ย
- Store credit does not expire. We offer free domestic shipping on orders $100+ but Customers are responsible for return shipping costs.
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๐๐ผย START A RETURN HERE
NEW RETURN ADDRESS: (updated April 2025)
Simply Me Boutique
3808 3rd Ave SW Building 2
Naples FL 34117
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THESE ITEMS ARE FINAL SALE:
- Any items purchased with a discount of 30% or higher.ย ย
- Items ending in .99
- Accessories/Jewelry/Sunglasses/Leggings/Bras/Adhesive items/Hats/Swimwear
If you are unsure if your return is eligible text Customer Service (239) 203-3801.
If your item is not eligible for return please feel free sell it in the b/s/t group on Facebook.ย ย https://www.facebook.com/groups/simplymeboutiquebst/
DEFECTIVE ITEMS:
- Please report defective items by text within 3 days of delivery. (239) 203-3801.
INELIGIBLE RETURNS:
- Returnsย that appear worn, have makeup or deodorant stains, pet hair, or perfumes will be refused, or charged a 40% restocking fee.ย All tags must be attached. No exception.ย You will be invoiced for the cost to ship the item back to you. If not paid withinย 7 days, items will be donated to charity.ย ย
SUNGLASSES:ย
- Must be returned in a separate box to protect item.
EXCESSIVE RETURNS:ย
- Occasionally we have someone who abuses our return policy. Those customers will be notified that any future returns are subject to refusal, or a 30% restocking fee.ย
RETURNS WITH SEZZLE:ย
- You will receive a store credit for your return immediately and you must continue to make your scheduled Sezzle payments. Please send eligible returns to the address above.ย
EXCHANGES:ย
- We no longer have the ability to do exchanges. We recommend placing a new order for new items and sending back the return to be processed for a store credit.ย
CANCELLING AN ORDER:ย
- Orders go into processing immediately once placed therefore we typically cannot cancel an order. If in the event we are able to catch the order before processing there will be a 10% cancellation fee. This covers costs that are nonrefundable to us, even with cancelled orders. If you need to change an address, or a size, please text us asap and we will do our best to help with that change.ย ย
SHIPPING FEES ARE NONREFUNDABLE.
By purchasing from Simply Me Boutique, you agree to these terms and conditions. Updatedย 11/1/2024