RETURNS

đź“Ť Please Note: Our location is a warehouse facility and is not open to the public. We are an online-only boutique.

RETURNS ACCEPTED WITHIN 14 DAYS OF DELIVERY, FOR STORE CREDIT ONLY. 

  • Store credit does not expire. We offer free domestic shipping on orders $79+ but Customers are responsible for return shipping costs.

 

👉🏼 START A RETURN HERE

NEW RETURN ADDRESS: (updated April 2025)

Simply Me Boutique

3808 3rd Ave SW Building 2

Naples FL 34117

 

THESE ITEMS ARE FINAL SALE:

  • Any items purchased with a discount of 30% or higher.  
  • Items ending in .99
  • Accessories/Jewelry/Sunglasses/Leggings/Bras/Adhesive items/Hats/Swimwear

If you are unsure if your return is eligible text Customer Service (239) 203-3801.

If your item is not eligible for return please feel free sell it in the b/s/t group on Facebook.  https://www.facebook.com/groups/simplymeboutiquebst/

DEFECTIVE ITEMS:

  • Please report defective items by text within 3 days of delivery. (239) 203-3801.

INELIGIBLE RETURNS:

  • Returns that appear worn, have makeup or deodorant stains, pet hair, or perfumes will be refused, or charged a 40% restocking fee.  All tags must be attached. No exception. You will be invoiced for the cost to ship the item back to you. If not paid within 7 days, items will be donated to charity.   

SUNGLASSES: 

  • Must be returned in a separate box to protect item.

EXCESSIVE RETURNS: 

  • Occasionally we have someone who abuses our return policy. Those customers will be notified that any future returns are subject to refusal, or a 30% restocking fee. 

RETURNS WITH SEZZLE: 

  • You will receive a store credit for your return immediately and you must continue to make your scheduled Sezzle payments. Please send eligible returns to the address above. 

EXCHANGES: 

  • We no longer have the ability to do exchanges. We recommend placing a new order for new items and sending back the return to be processed for a store credit. 

CANCELLING AN ORDER: 

  • Orders go into processing immediately once placed therefore we typically cannot cancel an order. If in the event we are able to catch the order before processing there will be a 10% cancellation fee. This covers costs that are unfortunately nonrefundable to us, even with cancelled orders. If you need to change an address, or a size, please text us asap and we will do our best to help with that change.  

SHIPPING FEES ARE NONREFUNDABLE.

By purchasing from Simply Me Boutique, you agree to these terms and conditions. Updated 11/1/2024