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SHIPPING & RETURNS

Shipping:

  • COVID UPDATE:  USPS has announced that there could be shipping delays with all orders. We will still try to get your orders out as quickly as possible, but please know once we hand it over to USPS delivery is beyond our control.  Please call USPS with any questions once an order has shipped.  
  • FREE standard shipping for all orders. (7-10 day. Not insured).

  • $7.95 - Priority shipping. (2-3 day. Insured up to $50).

  • $25+ Next day. (This is not available in all areas. Please text us to confirm first. 239-203-3801).

  • Our shipping department is open M-F 9-4pm (excluding US holidays). 

  • Order can take up to 3-5 business days to process and ship. 

  • Need your order shipped sooner? By upgrading to Priority Mail for $7.95 your order will go straight to the front of the line and processed before all other orders placed with the free shipping option. 
  • IF you need an item by a specific date, please text us so we can try and help. (239) 203-3801.
  • Once your order is packed for shipment, you will receive an email notification with your tracking number. 
  • We are not responsible for any lost or stolen packages once we hand orders over to USPS. Please be sure to purchase the ROUTE SHIPPING INSURANCE option at checkout to make sure your orders are 100% covered in the event they go missing.
  • NOTE: Shipping times are provided by the United States Postal Service and are not guaranteed by Simply Me Boutique. Shipping times may be slower during the holiday season. 
  • **If you live nearby in Naples FL and wish to arrange a pickup please contact us by text (239) 203-3801. Please be sure to identify yourself. 
  • Preorders: From time to time, we may open up a PRE-ORDER for popular items. If your order contains a pre-order item, plus additional in-stock items, the order will ship in it's entirety when the pre-order becomes available. WE SUGGEST placing a separate order for any in-stock items. (Pre-Order items are clearly marked on the website). 

  • International Shipping

    Orders typically arrive within 10-25 business days after shipment. USPS International Standard Shipping:

    $0 - $50: $25 shipping

    $50.01 - $75: $35 shipping

    $75.01 & over $45 shipping

    This shipping method does not have online tracking information. Please note that Simply Me Boutique assumes no responsibility for late or missing packages shipped out of country. International customers purchase at their own risk. Orders placed with this shipping method will not be refunded if the package is lost or stolen.

    Taxes, Duties & Customs Fees

    All taxes, duties and customs fees are the responsibility of the customer. Please note that all international orders are subject to VAT and additional customs fees upon delivery. Tax and duty amount is presented during delivery, not during checkout. These fees are determined by customs officials and are the responsibility of the buyer. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery. International delivery times may also vary depending on the customs office of the arrival country.

 

Returns:
  • UPDATE: Until further notice there will be a 10 day waiting period for the processing on all returns. (Returns still must be delivered to us within 10 days of your delivery date). 
  • If you would like cash/credit sooner please list your items for sale in the buy/sell/trade group on Facebook.
  • Returns must be received by us within 10 days of delivery. 

  • Returns can take up to 5-10 business days to process.
  • Does the item end in .99? If so, that item is FINAL SALE.

  • Did you use a 25% or higher coupon? If so, your items are FINAL SALE. 

  • Returns that appear worn, have traces of makeup, deodorant, or perfumes will be refused, or charged a 40% restocking fee.  All tags must be attached. No exception.  
  • We do not provide return labels. Return shipping is at the customer's expense. Once processed, you will receive an e-card to use on your next purchase. Store credits do not expire. 
  • (You can print labels from home by visiting USPS.COM, or visit your local post office to ship your return).

    Simply Me Boutique

    1826 Trade Center Way

    Suite B

    Naples FL 34109

    (Be sure to include your packing slip so we know who to credit). 

  • We recommend purchasing shipping insurance when sending items back. We are not responsible for lost packages. Shipping fees are non-refundable. 
  • Is my return eligible? Text 239-203-3801 (include name/order #).
  • SHOES  must be shipped in a separate box. Any returns received with labels affixed directly to the box will be shipped back at customer's expense. 
  • SUNGLASSES must be returned in a box (not a plastic mailer bag) with all original packaging with no makeup, or signs of wear.  
  • EXCESSIVE RETURNS are subject to refusal, or a 30% restocking fee. You will be notified by text, or email if we feel you have abused our Return Policy.
  • RETURNS WITH SEZZLE: Please send eligible returns back to the address above. When received we will process the return for a store credit. Sezzle will continue to deduct the scheduled payments from your account. 
  • EXCHANGES: We no longer have the ability to do exchanges. We recommend placing a new order for any items you want and sending back any return items to be processed for a store credit. 

 

By purchasing from Simply Me Boutique, you agree to these terms and conditions. Updated 6/19/2020